TITLE:
Senior Technical Business Analyst
Core Functions/Responsibilities:
- Performing business and systems analysis for large, complex engagements;
- Performing system process analysis to include identification of interface points and other workflow considerations;
- Writing use cases, functional specifications, and interactive prototyping;
- Exhibiting leadership skills for a project for top clients;
- Working with the project manager and implementation manager to manage their BA project activities;
- Acting as the point of contact and manage client expectations;
- Managing assigned BA project activities and deliverables;
- Escalating concerns and issues to project management leadership;
- Strong aptitude for learning and demonstrating above-average knowledge of OneShield suite of products (post product training).
Required Skills/Abilities:
- High level of self-confidence and BA skills to gain client credibility;
- Aptitude for learning new technologies, applications, and business areas;
- Ability to recognize issues requiring escalation;
- Excellent organizational and problem-solving skills;
- Ability to perform work within tightly scheduled time frames;
- Excellent verbal & written communication skills.
Education, Work Experience, Industry Knowledge:
- Bachelor’s Degree required;
- 5 plus years P&C insurance experience across various LOB (Commercial Lines preferred);
- Position requires the ability to travel to client site (Pre-Covid approximately 40%, will evaluate percentage based on new clients).