Operations Manager
Lake George, NY · Hospitality/TravelOperations Manager
Empire Real Estate - Adirondack Hotel Complex
Company Overview:
Empire Real Estate is a prominent hospitality company operating three hotels across the beautiful Adirondacks. Our locations in Chestertown, Lake George, and Saranac Lake are dedicated to providing excellent guest experiences through outstanding service.
Position: Operations Manager
Location: Adirondack Hotel Complex - Chestertown, Lake George, Saranac Lake
Responsibilities:
As the Operations Manager at Empire Real Estate, you will play a crucial role in overseeing the maintenance and day-to-day operations of our three hotel complexes. Your responsibilities include:
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Facility Management: Ensure the proper functioning and maintenance of all facilities within the hotel complexes, addressing any issues promptly.
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Operational Oversight: Manage and supervise daily operations to guarantee the highest level of service and guest satisfaction.
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Staff Coordination: Collaborate with various departments to streamline operations, enhance efficiency, and maintain a positive work environment.
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Client Interaction: Utilize interpersonal skills to engage with clientele during the peak season (May - August), addressing concerns, and ensuring a positive guest experience.
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Basic Handy Skills: Possess a fundamental understanding of maintenance tasks, allowing you to address minor issues and coordinate with maintenance staff for more extensive repairs.
Qualifications:
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Experience: Minimum of 2 years in a hospitality management role, with a focus on operations and facility management.
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Skills:
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Strong interpersonal and communication skills for guest interaction.
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Basic handy skills for addressing minor maintenance issues.
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Organizational and multitasking abilities to handle diverse responsibilities.
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Availability: Willingness to work during peak season (summer months - May to August) when guest interaction is at its highest.
How to Apply:
If you are a dynamic individual with a passion for hospitality and possess the skills required for this role, we invite you to submit your resume and a cover letter detailing your relevant experience to ryan@vantapartners.io. Please include "Operations Manager Application - Adirondack Hotels" in the subject line.
Application Deadline: 12/31/23
Empire Real Estate is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Join us in contributing to positive guest experiences in the heart of the Adirondacks!